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F A Q's

Q: Do you deal with Commercial projects as well as Residential?

Yes.  We specialize in both Commercial and Residential projects, big or small.

Q: Do you do auto hail repair?

A. Yes.  We have several locations to suit your needs.

Q: If my roof is damaged by hail and/or wind, and I make an insurance claim, will my premium go up?

A: Hail as small as a nickel may cause damage to your roof. Most homeowners assume that their roof has no damage if there are no shingles missing. However, when hail hits a shingle, it may cause a "bruise". This bruise results in damage to the roofing shingle by tearing the asphalt matting and removing the roofing granules. The initial damage may be hard or even impossible to spot by the untrained eye and later, if left unattended, this damage will cause the shingles to deteriorate further from the ultraviolet rays of the sun.

The roofing granules on an asphalt roof are designed to reflect these UV rays. Once the granules are damaged, the newly exposed asphalt will start to deteriorate. This process begins slowly but progressively worsens; resulting in leaks and lessen the water shed integrity of your roof. When the wind causes damage to a rood, the wind tears the sealing tab of the shingle. Most homeowners assume that they only need to repair the missing shingles, when in-fact hundreds of shingles have been compromised. These shingles may not reseal, allowing wind-driven rain to enter into the attic of the house.

It is nearly impossible to see the damage from the ground, even from six feet away.

Each insurance carrier has a different set of criteria that they use to evaluate a roof. This is the reason why it is so important to have a trained professional inspect your home for damage. After completing our inspection of your roof, we will recommend whether it warrants filing a claim with your insurance company.

Q: What are the long-term effects of untreated damage?

A: Untreated damage will start to affect your roof immediately. Over time, your roof will be exposed to the harsh elements, allowing the sun to compromise the roofing system, which will result in long-term leaking problems, and possibly damage to the interior of the home.


Q: What is my out-of-pocket expense to have my roof completely replaced?

A: The only out-of-pocket expense should be your insurance policy deductible.  We work as preferred contractors directly with your insurance company assuring you that the damage is assessed properly, and your insurance company covers the appropriate components needed to engineer your home's exterior back to its original condition prior to the storm. 


Q: How do I choose a contractor?

A: It is important to choose a company that is experienced in advanced level claims management, offers a workmanship warranty, is fully licensed and insured, understands local codes, and most importantly – will go the extra mile to ensure that you are 100% satisfied.  Another good test is assessing how well they answer their calls, texts, and e-mails in a timely fashion.  It just underscores good business habits.


Q:  Do you require a deposit before work begins?

A:  No! We don't collect a payment until materials have been delivered to your address and work has started.  The final payment is due once all work is complete.


Q:  We think we have damage, what's next?

A:  Call us today and get your free inspection.


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